Neil Culp

Vice President of People & Culture |

Neil Culp is the Vice President of People & Culture at Billyard Insurance Group (BIG). Neil is an accomplished business and HR leader with over 18 years of experience driving organizational change and performance improvement across diverse industries.

Carolyn Shaffer

Director of Life & Financial |

Carolyn is the Director of Life and Financial at the Billyard Insurance Group (BIG). Carolyn started her financial career as an advisor and then transitioned into management, helping other advisors to build client-focused businesses. Since joining BIG in January 2022 as the Director of Life and Financial, Carolyn has been developing strategies to support life and financial advisors and brokers.

Mark Whiteley

VP Commercial Insurance |

Mark is the VP of Commercial Insurance at the Billyard Insurance Group (BIG). With over 12 years in the insurance industry, Mark has focused his entire career on commercial insurance, which has spanned both the company side and the broker channel. Mark started the foundation of his commercial knowledge and experience in commercial underwriting, working for two of Canada's largest insurance companies – The Dominion (Travelers) and Intact Insurance.

Daniel Ignoto

CIO |

With over 20 years of experience in business strategy, underwriting, and organizational development, Daniel has held senior leadership roles at Aviva and Hagerty, where he developed expertise in carrier strategy, strategic relationship development, and large-scale operations. He drives innovation, profitability, and sustainable market expansion through strategic carrier partnerships, underwriting strategy, and portfolio development, positioning BIG for long-term success.

Cody Douma

COO |

Cody is the COO of the Billyard Insurance Group (BIG). With over ten years in the insurance industry, Cody brings a balance of experience from brokerage, agency, and insurance carrier channels. He started his career as a front-line sales broker, transitioning to a Business Development Agent and, finally, a Market Representative for Pembridge Insurance. Cody holds a RIBO license, CRM certification, and an Undergraduate degree in Business Administration.

Qui Trieu

VP Personal Lines |

With a career spanning over 18 years in personal lines, Qui applies a forward-thinking approach and commitment to drive sustainable growth, foster carrier relationships, and develop policies that align with regulatory compliance. Before joining BIG, he held key leadership roles at Aviva Canada and Economical Insurance, where he specialized in underwriting, portfolio management, and complex systems transformation.

Stephen Billyard

CEO |

Stephen Billyard is the CEO of the Billyard Insurance Group (BIG). His excellence in leadership is exemplified by BIG’s astounding revenue growth, rapid company expansion, thriving industry partnerships, and numerous prestigious awards. Scaling nationally, he has invested heavily in technology and training to equip teams to reach their potential.

Jennifer Smith

VP of Distribution |

Jennifer is the VP of Distribution at the Billyard Insurance Group (BIG). She brings a wealth of knowledge, leadership, and proven experience from over eight years in the industry. Jennifer drives business strategy, leads our national expansion, and manages key partner relationships.